Refund Policy

Thank you for purchasing NeuraBayt Pro. We want you to be completely satisfied with your purchase. This policy outlines our refund terms.

Eligibility for Refunds

We offer refunds under the following circumstances:

• If the extension does not work as advertised due to a bug or error on our end that cannot be resolved
• If a technical issue prevents you from accessing Pro features you paid for, and we cannot fix the issue within a reasonable timeframe
• If you experience duplicate charges or billing errors
• If you cancel your subscription within the refund period outlined below

Refund Period

Subscription-Specific Terms

Monthly Subscriptions

• Eligible for full refund within 7 days of initial purchase
• After 7 days, you may cancel anytime but no refund will be issued for the current billing period
• Canceled subscriptions remain active until the end of the paid period

Yearly Subscriptions

• Eligible for full refund within 7 days of purchase
• After 7 days, partial refunds may be considered for unused months on a case-by-case basis

Lifetime Purchases

• Eligible for full refund within 7 days of purchase
• After 7 days, no refunds will be issued for lifetime purchases

Non-Refundable Cases

Refunds will not be granted under the following conditions:

• If you simply change your mind after the 7-day refund period
• If you fail to use the extension during your subscription period
• If the issue is caused by your browser, device, or third-party software not affiliated with NeuraBayt
• If your device does not meet the minimum requirements for running the extension
• If your account is terminated due to violation of our Terms of Service

How to Request a Refund

To request a refund, please follow these steps:

1. Email our support team at support@neurabayt.com
2. Include your account email address and order/transaction ID
3. Provide a detailed explanation of the issue or reason for the refund
4. If applicable, include screenshots or error messages

Refund Processing

• Our team will review your request and respond within 3-5 business days
• If approved, refunds will be processed to your original payment method
• Refunds typically appear in your account within 7-10 business days, depending on your payment provider

Cancellation

You can cancel your subscription at any time from your dashboard. After cancellation:

• Your Pro features will remain active until the end of your current billing period
• You will not be charged for future periods
• You can resubscribe at any time

Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us:

• Email: support@neurabayt.com